Water Damage

Water Damage Restoration Experts in Cleveland, Akron, OH

We repair water damage caused by:

At ServiceMaster by Disaster Recon, we offer a variety of solutions to these problems.

(Click for more information about each solution.)

If you live in Akron, Cleveland, Canton, Medina or nearby and are experiencing a problem with flooding water, pipe bursts, or humidity, you've come to the right place.

At ServiceMaster by Disaster Recon, we specialize in water removal and cleanup of all types, and we're ready 24/7 to help you.

We offer 24-hour emergency service and other disaster restoration services in the Ohio area. Contact us today by phone or e-mail to get started on returning your home's value and condition.

Recent Testimonials
  • "Flooding in library" Read Full Testimonial

    Evan W. of Garrettsville, OH

    Customer Testimonial

              Flooding in library due to damage on roof by raccoons
    Evan W.
    Garrettsville, OH
  • "Your employees are well educated." Read Full Testimonial

    Stacy H. of Conneaut, OH

    Customer Testimonial

              Your employees are well educated and friendly. They did an excellent job.
    Stacy H.
    Conneaut, OH
  • "Damage was repaired quickly and to my satisfaction." Read Full Testimonial

    James G. of Conneaut, OH

    Customer Testimonial

              Frozen pipies in first floor bathroom. No crawl space so had to cut through floor and wall and base of vanity. Damage was repaired quikcly and to my satisfaction.
    James G.
    Conneaut, OH
  • "Make each project, large or small, feel like it's their most important!" Read Full Testimonial

    Deborah S. of Aurora, OH

    Customer Testimonial

              Interior damage as a result of exterior ice damming. The "dry out" process was used. Your competition came out initially and was ready to demo and restore, selling me on restore while I wasn't ready. I'm so glad I switched gears and my insurance company referred you!!! I can't speak highly enough about the group that I contacted and did my service. From their excellent initial contact, their phenomenal customer service when identifying my needs and scheduling issues, to the fast responsive turnaround of sending out a team to analyze and put into motion getting my home into working order. Service Master by Disaster Recon has state of the art equipment, the best trained people, flexible hours to meet a client's needs, they are neat and efficient, and make each project, large or small, feel like it's their most important!
    Deborah S.
    Aurora, OH
  • "I would rate ServiceMaster by Disaster Recon higher than a 10 if I could." Read Full Testimonial

    Karen T. of Aurora, OH

    Customer Testimonial

              Dan Schade and his crew were excellent. Dan came to my home after a flood. He explained the process to me step by step from beginning to end. He was professional, friendly, organized, and compassionate. Based on my service, I would rate ServiceMaster by Disaster Recon higher than a 10 if I could. It was beyond expectation! Thank you for taking the time to listen.
    Karen T.
    Aurora, OH
  • "I would recommend using your company to any of my friends or my insurance if I need work again!" Read Full Testimonial

    Shaun S. of Barberton, OH

    Customer Testimonial

              Woke up on a Saturday morning to a leak in my kitchen. Called into ServiceMaster by Disaster Recon and got Steve and Nick as a crew out quickly. Both of these guys are fantastic workers! They were professional and helpful in explaining what was going on and how everything was going to go. I would recommend using your company to any of my friends or my insurance if I need work again!
    Shaun S.
    Barberton, OH
  • "This was our first time dealing with any damage to our home and we greatly appreciated everything!" Read Full Testimonial

    Lisa W. of Hudson, OH

    Customer Testimonial

              We had a water leak in our finished basement which caused quite a bit of damage and mold. Mike Tennyson returned my initial call immediately and was at our house within hours. He and his team moved furniture and cleaned everything. They were very professional and extremely knowledgeable about the water. Mike followed up with us daily until everything was completely dry. This was our first time dealing with any damage to our home and we greatly appreciated everything!
    Lisa W.
    Hudson, OH
  • "Dan Schade was great and his crew did a fine job." Read Full Testimonial

    Marlene A. of Hudson, OH

    Customer Testimonial

              Water on basement floor - overflow back up sump pump during a big storm. Dan Schade was great to work with and his crew did a fine job. Thank you!
    Marlene A.
    Hudson, OH
  • "Answered all my questions!" Read Full Testimonial

    Hallie S. of Twinsburg, OH

    Customer Testimonial

              They came out very quickly and were very nice and professional. Answered all my questions!
    Hallie S.
    Twinsburg, OH
  • "Workers were very curtious and professional." Read Full Testimonial

    Mable B. of Twinsburg, OH

    Customer Testimonial

              Damaged areas were repaired in an orderly manner. Workers were very curtious and professional.
    Mable B.
    Twinsburg, OH
  • "Work was very professional" Read Full Testimonial

    Thomas H. of Twinsburg, OH

    Customer Testimonial

              Work was very professional
    Thomas H.
    Twinsburg, OH
  • "..Are without a doubt, the two most curteous, professional, and friendly contractors I've ever had in my..." Read Full Testimonial

    Mike S. of Chagrin Falls, OH

    Customer Testimonial

              Our basement had flooded due to a clogged drain. Rainwater seeped into the footers all along the house and 3 inches of water ended up on the entire basement floor. I can't begin to tell you of the professionalism of the two technicians who came to our house to conduct the cleanup. Mike Tennyson and Dave Wieland are without a doubt, the two most curteous, professional, and friendly contractors I've ever had in my house. They were hardworking, neat, and informative every step of the way. Very impressed by your people!
    Mike S.
    Chagrin Falls, OH
  • "The job was done on time and everything turned out perfect." Read Full Testimonial

    James L. of Chagrin Falls, OH

    Customer Testimonial

              Everyone was very professional, friendly, and they respected our home. The job was done on time and everything turned out perfect. We were very satisfied.
    James L.
    Chagrin Falls, OH
  • "The services provided exceeded my expectations in many ways. Our situation occurred over a holiday weekend,..." Read Full Testimonial

    Rita H. of Chagrin Falls, OH

    Customer Testimonial

              The services provided exceeded my expectations in many ways. Our situation occurred over a holiday weekend, yet ServiceMaster by Disaster Recon was immediately and consistently responsive. Bob Taylor was terrific to work with - he was respectful, knowledgeable, and oaccountable for all aspects of the remediation. The problem is fully resolved and our home looks just like it did before anything happened! It has been a long time since I experienced service like this - there was a true sense of empathy for our situation and ownership from ServiceMaster by Disaster Recon. Thank you!
    Rita H.
    Chagrin Falls, OH
  • "Did an excellent job in the dry out" Read Full Testimonial

    Ronald H. of Chagrin Falls, OH

    Customer Testimonial

              We had significant water damage due to the ice dam melt on our flat roof. This crew evaluated all affected areas and did an excellent job in the dry out, etc.
    Ronald H.
    Chagrin Falls, OH
  • "Cleaned, removed damaged items, and remediated the situation!" Read Full Testimonial

    Stephanie G. of Chagrin Falls, OH

    Customer Testimonial

              There was a minor sewer backup in the basement. ServiceMaster by Disaster Recon cleaned, removed damaged items, and remediated the situation! Thank you.
    Stephanie G.
    Chagrin Falls, OH
  • "...conscientious and a good communicator." Read Full Testimonial

    Jane B. of Chagrin Falls, OH

    Customer Testimonial

              Our technician, Mike Tennyson, was professional, courteous, conscientious and a good communicator. He salvaged our flooded cherry wood floors and tried to keep the environment manageable for us, to the extent possible.
    Jane B.
    Chagrin Falls, OH
  • "..treated our home with respect" Read Full Testimonial

    Jane B. of Chagrin Falls, OH

    Customer Testimonial

              Our technician, Mike, came every day over a holiday weekend to check on our progress and make adjustments to the equipment that saved our cherrywood floor from water damage and our crawl space from mold. He communicated daily with me about the most convenient times of his arrival, treated our home with respect, was flexible with requests, and answered all my questions. He was reassuring and skillful.
    Jane B.
    Chagrin Falls, OH
  • "Took the time to really help us through a very stressful situation." Read Full Testimonial

    Kristin P. of Chagrin Falls, OH

    Customer Testimonial

              Dan Schade and his brother Dave provided excellent service to our family. They were extremely thorough and took the time to really help up through a very stressful situation. We will highly recommend them and your company anytime.
    Kristin P.
    Chagrin Falls, OH

Fast mitigation of water damage can help preserve & restore your property

Properly drying a flooded basement or home is vital to retaining its property value, and can eliminate the need for additional repairs in the future.

When flood-damaged homes are not completely dried -- and when walls are closed up before having a chance to completely dry out, it can lead to extremely expensive mold damage.

Mold, rot, and other water-related damages can lead to serious long-term health effects, and the eventual costs can easily total $100,000 or more.

We serve Canton, Medina, Akron, Cleveland and many nearby areas, including Elyria, Lakewood, Lorain, Euclid, Mentor, Gates Mills, Cuyahoga Falls and other parts of Ohio.

Professional Water Removal in Ohio

Flood Warning

A great deal of flood damage occurs along with fire damage. As fire hoses extinguish the fire in your home, they pump out an estimated 1,000 gallons of water or more every minute!

The key to restoring value to your fire-damaged home is to begin the water removal process within 48 hours.

Flood damage is a complicated problem that calls for a trained, certified professional. Along with the water removal itself, a professional disaster restoration expert can help you address issues such as bacteria, corrosion, damaged personal property, electrical issues, mold remediation, and potential foundation problems.

Water removal and damage restoration is an industry that has made a lot of progress in recent decades.

The original method of vacuuming water and opening windows for ventilation has been long since been replaced by advanced methods and state-of-the-art technology.

We are available 24 hours a day, seven days a week, all year long to provide you with water extraction services right when you need them.

For a 24-hour emergency service, you can reach us by phone 1-855-488-5432 or contact us online today!

Why use Disaster Recon for your water damage restoration?

  • 24/7 Immediate response to water damage, flood and sewage cleanup
  • Fastest drying system in Northeast Ohio, we can save what others can’t!
  • At your home in 60 minutes or less in most cases
  • We are approved by all insurance companies – all work handled ethically and promptly
  • Clean courteous and respectful of you and your property
  • Family owned and operated and we understand the stress related to these situations
  • We help remove contents and furniture to dry the area
  • Content Restoration – inspect, sort, decontaminate, clean, pack, store and inventory contents.
  • Water Extraction – powerful, truck mounts, portable extractor and sump pumps.
  • Structural Cleaning – pressure washing, cleaning and sanitizing.
  • Odor removal – Antimicrobial treatments, Hydroxyl, thermo fogging and air scrubbers.
  • Drying Equipment – the largest fleet of air movers and dehumidifiers.
  • Monitoring of equipment and drying progress daily.
  • Full and complete reconstruction services
  • The final inspection of all restoration work completed, and the signing of “Certificate of Completion and Satisfaction” with home owner.

Emergency Water Damage Tips

Some of the types of water damage you might experience include:

  • leaky pipes
  • broken pipes
  • flood damage
  • dishwasher or washing machine malfunction
  • water heater leak
  • sewage backup

It is natural for a person to want to quickly begin water removal and clean a building/home and contents. Timely action can be a great help. It is also true that incorrect or delayed action can jeopardize or seriously impede satisfactory restoration. The following emergency water damage and water extraction tips will be useful to you until a professional can arrive. Examine your situation and use those steps which common sense dictates.

Do's and Don'ts of Water Damage

Things you SHOULD do

  • Remove as much excess water as possible by mopping or blotting.
  • Wipe as much excess water as possible from wood furniture after removal of lamps and other items.
  • Hang draperies and pin up furniture skirts as soon as possible.
  • Remove and prop-up wet upholstery cushions for even drying (check for bleeding colors).
  • Place Saran Wrap, china saucers or unfinished wood blocks between furniture legs and wet carpeting.
  • Turn on air conditioning or open windows in the summer for hot/dry conditions. Turn on dehumidifiers, bathroom and kitchen exhaust fans in winter for wet/cold conditions, to aid in drying and reduce humidity levels.
  • Remove all rugs from wet wall-to-wall carpeting.
  • Open drawers and cabinet doors for complete drying (do not force).
  • Remove valuable oil paintings and art objects to a safe place.
  • Blot wet carpeting with clean white towels.
  • Open suitcases and boxes to dry, or place in sunlight if possible.
  • Punch small holes in sagging ceilings to release trapped water (don’t forget to place pans beneath).
  • Protect yourself against contact with sewer and sewage contaminated items. Wear gloves, boots, goggles, protective clothing and respirator if you absolutely have to clean or handle contaminated items. Contact your doctor if you have any adverse health problems.

Things you SHOULD NOT do

  • Leave wet fabrics in place – dry as soon as possible.
  • Hang furs & leather goods to dry separately at room temperature.
  • Leave books and magazines or other colored items on wet carpet or floors.
  • Use your household vacuum to remove water or wet/dry vacuum, as an electric shock may result and spread of biocontaminants (sewer).
  • Consume any food that may have been left out in a sewage contaminated area.
  • Turn on any airmovers that could spread any contaminants from a sewer back up.
  • Use TVs or other appliances while standing on wet carpet or floors, especially not on concrete floors.
  • Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water.
  • Activate the HVAC system if it has been directly contacted by water or it might serve as a means of spreading contamination (sewer)
  • Stay in building if you have respiratory problems, including allergies and asthma, are under the age of 2 or over 60, have a weakened immune system because of illness, medication or any other reason in a sewer backup situation.

Local Flooding

Sudden heavy rainfalls can hit an area hard, sometimes leading to unexpected flooding throughout an entire neighborhood.

Widespread flooding can bring with it severe water damage to home and property. Additionally, these floodwaters can often contain bacteria from sewage or other unhealthy chemicals. Cleanup should be conducted right away.

Plumbing Failure

Plumbing failures can be caused by frozen pipes, as well as failing washing machine hoses, leaking water heaters, corroded/rusted pipes, and many other problems.

Plumbing leaks can lead to damage high in the home, damage wall cracks, and flood behind drywall. In the case of sewer line failure, they can also create a potentially unhealthy condition in the home.

Groundwater Leaks

Even during normal rainfall conditions, where flooding is not a threat, groundwater can find its way into a basement or crawl space.

When this happens, a homeowner can find themselves plagued by routine flooding conditions on their below-grade space. Finished basements can be ruined, crawl spaces can rot, and mold spores and odors can permeate the home.

Long-Term Humidity/Moisture

Small water intrusions and minor plumbing leaks can be easy to overlook or ignore, and over time they can lead to major problems with mold and rot. Wall cavities, cupboards, closets, and attics are especially susceptible to damage from mold, rot, and water damage.

Additionally, vented crawl spaces and basements can allow humidity in, leading to moisture problems, mold, and rot.

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our service area

We serve the following areas

  • Akron
  • Alliance
  • Aurora
  • Barberton
  • Beach City
  • Brewster
  • Burton
  • Canal Fulton
  • Canton
  • Chardon
  • Clinton
  • Cuyahoga Falls
  • East Canton
  • East Claridon
  • East Sparta
  • Fairlawn
  • Garrettsville
  • Green
  • Greentown
  • Hartville
  • Hiram
  • Hudson
  • Huntsburg
  • Lakemore
  • Limaville
  • Louisville
  • Magnolia
  • Mantua
  • Massillon
  • Maximo
  • Middlebranch
  • Middlefield
  • Minerva
  • Montville
  • Munroe Falls
  • Navarre
  • Newbury
  • North Canton
  • North Lawrence
  • Paris
  • Parkman
  • Peninsula
  • Robertsville
  • Stow
  • Tallmadge
  • Thompson
  • Twinsburg
  • Uniontown
  • Waynesburg
  • Wilmot
Our Locations:

ServiceMaster by Disaster Recon
33851 Curtis Blvd #202
Eastlake, OH 44095

ServiceMaster by Disaster Recon
1111 Tower Dr
Akron, OH 44305